At DINARIQD, we are committed to providing a safe, reliable, and efficient shipping experience for customers worldwide. This Shipping & Delivery Policy explains how we process, package, and deliver your orders.
All orders are carefully packed and dispatched within 2–3 business days after payment confirmation.
Since many of our products include vintage, handcrafted, or delicate items, we use protective, high-quality packaging materials to help ensure they arrive in excellent condition.
We offer worldwide shipping through trusted international courier partners including Aramex, DHL, and FedEx. Tracking information will be sent by email once your order has been dispatched.
A tracking number will be provided by email after your order has been shipped whenever tracking is available. Customers can monitor the delivery status directly through the courier's tracking system.
International shipments may be subject to customs duties, import taxes, or local clearance fees imposed by the destination country.
These charges are the sole responsibility of the customer. DINARIQD is required to declare the actual value of shipped products on customs documentation where applicable.
Customers are responsible for providing complete and accurate shipping information during checkout.
DINARIQD is not responsible for delays, returned shipments, or additional delivery charges resulting from incorrect or incomplete shipping addresses.
We work with trusted shipping partners to help ensure every order arrives safely.
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of both the product and its packaging so we can assist you in resolving the issue with the shipping carrier.
If a shipment is lost or significantly delayed, we will work directly with the shipping provider to investigate and help resolve the issue whenever possible.