Refund & Return Policy
At DINARIQD, customer satisfaction is important to us. This page explains our return and refund process for vintage clothing, antique décor, retro accessories, and collectible items.
Our Commitment
At DINARIQD, we carefully select and describe our vintage products to provide a clear and reliable shopping experience.
If you are not satisfied with your purchase, or if an item arrives damaged or significantly different from its description, you may request a return within 14 days of delivery.
Eligible for Refund
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✓Damaged or Incorrect Item
The item arrived damaged or significantly different from the product description. -
✓Return Requested Within 14 Days
The customer submits a return request within 14 days of delivery. -
✓Item Returned in Original Condition
The product must be returned in the same condition as received.
Non-Refundable Returns
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✕Used or Worn Items
Items that have been used, worn, modified, or damaged after delivery. -
✕Missing Original Packaging
Items returned without required accessories or original packaging when applicable. -
✕Late Return Requests
Requests submitted after the allowed 14-day return period.
Refund Method
Customers are responsible for return shipping costs unless the return is caused by an error from DINARIQD or the item was received damaged or incorrect.
Once the returned item is received and inspected, approved refunds will be issued to the original payment method used during checkout.
Refunds are normally processed within 5–7 business days after approval.
How to Request a Return
Contact Us
Contact our support team through the official communication methods available on our website.
Provide Details
Include your Order Number, Full Name, and details about the return request.
Refund Processing
Once approved, your refund will be returned to the original payment method within 5–7 business days.
Need Assistance?
If you have any questions about returns or refunds, please contact our support team. We are happy to assist you with your request.
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